Terms of Use

Carepay LLC Payee Select Portal Terms of Use

Effective Date: 7.1/2024

Welcome to the Carepay LLC Payee Select Portal ("Portal"). These Terms of Use ("Terms") govern your access to and use of the Portal, including the services provided through the Portal, such as viewing and accepting payments. By accessing or using the Portal, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Portal.

1. Acceptance of Terms

By accessing and using the Portal, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any other applicable laws and regulations.

2. Use of the Portal

1. General Use
   The Portal is provided by Carepay LLC ("we," "our," or "us") and is intended for use by our payees to securely manage their payment transactions, including viewing and accepting payments. The Portal enables you to securely log in, view payment history, and accept payments directly into your designated bank account.
2. Secure Access
   Access to the Portal is restricted to authorized users only. You are responsible for maintaining the confidentiality of your login credentials and for any activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
3. Payment Processing Services
   Payments processed through the Portal, including ACH and card payments, utilize the infrastructure of Citizens Bank. By using the Portal to accept payments, you agree to comply with all applicable banking regulations and standards.
4. Accurate Information
   You agree to provide accurate, current, and complete information when setting up your account in the Portal. It is your responsibility to update your account information promptly if there are any changes.
5. Prohibited Activities
   You agree not to:

• Use the Portal in any way that could damage, disable, overburden, or impair the Portal.
• Attempt to gain unauthorized access to any part of the Portal, other accounts, computer systems, or networks connected to the Portal.
• Use any robot, spider, scraper, or other automated means to access the Portal for any purpose without our express written permission.
• Upload, post, or transmit any viruses, worms, or any other harmful code.

3. Intellectual Property

All content on the Portal, including text, graphics, logos, images, and software, is the property of Carepay LLC and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works of any content on the Portal without our prior written consent.

4. Privacy

Your use of the Portal is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Portal, you consent to the collection and use of your information as outlined in the Privacy Policy.

5. Disclaimers

1. Information Accuracy
   The information provided in the Portal is for general informational purposes only. While we strive to provide accurate and up-to-date information, we do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
2. No Warranties
   The Portal and our payment processing services are provided "as is" and "as available," without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

6. Limitation of Liability

To the fullest extent permitted by law, Carepay LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use of or inability to use the Portal or payment processing services.
• Any unauthorized access to or use of our servers and/or any personal information stored therein.
• Any interruption or cessation of transmission to or from the Portal.
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Portal by any third party.
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Portal.

7. Indemnification

You agree to indemnify, defend, and hold harmless Carepay LLC, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Portal or payment processing services, your violation of these Terms, or your infringement of any rights of another.

8. Termination

We reserve the right to terminate or suspend your access to the Portal and our payment processing services at any time, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the state in which Carepay LLC is headquartered, without regard to its conflict of law provisions.

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by updating the "Effective Date" at the top of these Terms. You are encouraged to review these Terms periodically to stay informed about our practices.

11. Contact Us

If you have any questions or concerns about these Terms or the Portal, please contact us at:

Carepay LLC
2829 Townsgate Rd, Suite 100, Westlake Village, CA 91361
Email: support@getcarepay.com
Phone: 888-409-8662

By using the Portal and our payment processing services, you acknowledge that you have read and understood these Terms and agree to be bound by them. Thank you for using the Carepay LLC Payee Select Portal.